Processing time
Orders are processed and dispatched within 24–48 hours of confirmation (excluding Sundays and public holidays).
Delivery time
Once dispatched, orders are typically delivered within 3–7 business days, depending on your location. Remote pin codes may take slightly longer.
Shipping charges
- Free shipping on all orders above ₹999.
- A flat shipping fee of ₹79 applies to orders below ₹999.
- Cash on Delivery is available across most pin codes in India.
Order tracking
Once your order ships, we'll send you tracking details via SMS and email. You can also track your order anytime from your account.
Delays
Occasionally, deliveries may be delayed due to weather, festivals or courier disruptions beyond our control. We appreciate your patience and are always here to help.
Need help?
For any shipping queries, reach us at care@kurtiwali.store or +91 9057245436.